Confirm
Item, access, disconnection, and price.
Removal of portable and window units with refrigerant-aware routing. The crew plans around the appliance, floor level, doorway clearance, and loading access.

Unplug and drain portable units. Window and through-wall units must be safely removed from the opening before pickup. Do not cut refrigerant lines or vent refrigerant.
Never cut a refrigerant line or attempt gas disconnection for removal. Arrange the appropriate qualified service first.

Measure the appliance at its widest point, then measure the narrowest doorway. Note stair width, ceiling height over stairs, tight landings, porch steps, soft ground, and the distance to the truck.
The crew confirms the scope and price before loading. Floors and doorways are approached with the appliance dimensions in mind, then the unit is moved, secured, and routed for appropriate processing.
Item, access, disconnection, and price.
Protect the route and roll the unit out.
Send the appliance to an appropriate facility.
Refrigerant changes the disposal route. Here is what Rochester-area households should know before handing off an old unit.
Tell us what needs to go, where it sits, and what the path out looks like.